FAQs

Where is your office located?

First Point Inc. is located near the beautiful Blue Ridge Mountains in Ruckersville, VA. If you’d like directions to our office click here.

Do you sell new equipment?

Yes, First Point Inc. offers quality equipment from an extensive selection of new inventory. We also have refurbished equipment which some customers prefer. Our extensive product knowledge and large variety of products allows us to always offer the best solution to your telecommunications equipment and network hardware needs.

Why should I consider refurbished equipment?

Refurbished equipment offers you a great opportunity to update your equipment while saving up to 75% over the cost of purchasing a brand new system. For your protection, everything that we sell is covered under warranty. Our refurbished equipment includes our standard, no-questions-asked, one-year warranty.

I have excess equipment that I’d like to resell. Can First Point Inc. help?

First Point Inc.’s Consignment Services can easily turn your excess equipment into cash! Whether you are upgrading your existing network or have excess inventory, we will design an asset management program that will give you money-saving and money-making options for dealing with equipment that you no longer want. Having surplus inventory can create a financial burden. Managing and reselling this extra inventory takes valuable time. First Point Inc. provides creative asset remarketing solutions for disposition of surplus equipment, including trade-in, consignment, and purchasing. Our goal is to provide customized service and the highest return on your unwanted assets. With our asset management program, your company can turn inventory that was taking up valuable space into cash.

Do you offer a warranty?

All pre-owned and refurbished equipment carries our standard, no-questions-asked, one-year warranty. New equipment carries the manufacturer’s warranty. If our product fails to meet your complete satisfaction, please return the product at no charge.