Services from a Leader in
Telecommunications Equipment
First Point is a value-added reseller but we don’t only sell products,
we offer a variety of services that make all the difference to our
customers. Read below to find out more about our:
Telecommunications Hardware & Equipment Repair Services
First Point is committed to being the ONLY place a customer needs to call, from sales to repair. Products from most major manufacturers are covered under First Point’s repair program. Our repair department is highly knowledgeable and experienced, and you can always depend on a quick turnaround on your repair. All telecom parts are quality tested and carry our standard, one-year warranty.
Read more about our telecom equipment repair services.
Installation Services
Some manufacturers install their own products. For other equipment we sell we have set up strategic alliances with select regional installation companies that specialize in onsite installation. These preferred providers are experienced installation companies that we work with to help our customers get the best in service and price.
Testing Services
First Point provides testing services for reused, under warranty and out-of-warranty parts.
System Solutions
When your needs are more complex than just replacing a part, our Inside Sales and Field Sales Consultants are able to help. We can assist you with larger solutions that meet your specific needs and budget parameters. Our telecommunications partners are some of the best in the industry – and our direct contact with them lets us deliver the best in solutions and assistance.
Consignment Services – for your Surplus Telecom Equipment
First Point’s Consignment Services can help you protect your investment, update your equipment and recover revenue. Our asset management program can easily turn your surplus telecom equipment into cash. Whether you are upgrading your existing network or have excess inventory, we have an asset management program that will help you sell used telecom equipment.
Managing and reselling surplus telecommunication equipment takes valuable time. First Point provides creative asset remarketing solutions for the disposition of surplus telecom equipment, including trade-in, consignment, and purchasing. Our goal is to provide customized service and the highest return on your unwanted assets. With First Point as your surplus telecom distributor, your company can turn inventory that was taking up valuable space into cash. Send us your surplus
inventory list; email it to purchasing@firstpointinc.com.
24-hour Advanced Part Replacement
Your company cannot afford down time. First Point utilizes all of its resources to make sure you are up and running as soon as possible. When you have a defective part, call us and we’ll send out a replacement–you don’t have to wait while the part is shipped back to us and we diagnose the problem.
Custom Kits and Packages
We won’t leave you in the dark! We know how complex the purchase of telecom equipment can be. First Point will make your experience as simple and informative as possible. We will make sure that you have everything you need for a successful installation, down to the smallest detail. We can even arrange for you to order a "kit of products" with one part number. Whether you need one part or a complete system, First Point is committed to helping you every step of the way.
Same Day Shipping
Your success means our success. We will deliver what you need, as
soon as you need it.
First Point strives to be your first choice. We offer a wide range of services, from large solutions to reselling your surplus telecom equipment and providing parts-related repair and replacement. Give us a call at 1-800-760-0629 or visit our Contact page to email a member of the First Point team.
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